There's Nothing We Can Do
About this episode
This episode discusses the deeper issues behind the common business response of feeling powerless and explores the implications for leadership and customer trust.
When "there's nothing we can do" becomes a common business response, the real problem usually runs deeper than the issue itself. In this episode, we break down the results of a leadership poll inspired by a frustrating restaurant experience and explore what organizations quietly communicate when employees feel unable to act. From empowerment and ownership to escalation and maintenance, this conversation looks at the systems behind customer trust and why small unresolved problems often reveal much larger leadership issues on the 2 Minute Takeaway Podcast. Want more? Learn more about my new book, Get Better! Smart Business Advice From Unexpected Mentors with this link . Motivational Keynote Speaker, Author, and Broadcaster, Ken Okel, believes in creating memorable meetings. He understands the challenge of change on the job and the need to perform at a high level, every day. He's embraced it and shares his unique career lessons and takeaways with audiences. The 2 Minute Takeaway Podcast gives you easy to implement tips that will improve your productivity, performance, and profits. For more about Ken, clips of his live speaking presentations and workshops, plus his weekly…
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