Generational Communication
From AAEP Practice Life by American Association of Equine Practitioners
October 30, 2025 · 47 min · Episode 77
About this episode
The episode discusses inter-generational communication within the equine veterinary profession, highlighting different communication styles and their impact on workplace dynamics and client care.
This month, Practice Life podcast hosts Drs. Jessica Dunbar and Travis Boston chat with Dr. Casey Cromer about the critical topic of inter-generational communication within the equine veterinary profession, covering interactions with colleagues, staff, and clients. Dr. Cromer provides a breakdown of different communication preferences, values, and characteristics associated with the Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z. The discussion emphasizes the importance of understanding these generational differences—such as the Silent Generation's preference for formal, face-to-face communication versus Gen Z's preference for short, visual information—to improve workplace dynamics and client care, highlighting that effective communication is paramount to successful veterinary practice. Sponsored by: AAEP Practice Life is sponsored by Boehringer Ingelheim. Visit them at https://bi-animalhealth.com/equine/
People in this episode
Hosts: Dr. Jessica Dunbar, Dr. Travis Boston
Guest: Dr. Casey Cromer
Topics covered
- inter-generational communication
- equine veterinary profession
- communication preferences
- workplace dynamics
- client care
Keywords
- communication
- equine
- veterinary
- generational differences
- workplace
- client care
- Silent Generation
- Baby Boomers
- Millennials
- Gen Z
Sponsors
Boehringer Ingelheim
Mentioned in this episode
Organizations: American Association of Equine Practitioners
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