
Njsane Courtney discusses the relationship between happiness in leadership and employee engagement, emphasizing that happy employees lead to better business results.
At SHRM 2026 , the panel “HR Executive Insights: Architecting the Future of the Global Frontline Workforce” brought together some of the most influential HR leaders in the world for a conversation that was equal parts strategic, vulnerable, and deeply human. I approached Njsane Courtney , Vice President of Human Resources at American Bureau of Shipping (ABS) , one of the world’s leading maritime classification and risk management organizations, immediately after the panel. I asked him one question: What is happiness in leadership? His answer was honest, pragmatic, and refreshingly direct. “Happiness and leadership; I mean, they go hand in hand. I think as leaders, part of our job is to provide career happiness. Maybe not always emotional happiness, because we’re not necessarily social workers all the time. But as leaders, we need to make sure that our employees enjoy their careers. Because I believe that when we give them great careers, they are better employees, they’re better engaged, you get better business results; and they don’t have to be mutually exclusive. So therefore, happy employees, happy results, in my viewpoint.” Read that carefully. In a world where “happiness at…
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