
Ray Rike discusses AI governance and ethics with Evan Schwartz, focusing on how AMCS Group's approach to AI reframed their strategy for better results.
Most companies jumped straight to headcount reduction when AI arrived. AMCS Group went the other direction, starting with governance, ethics, and a question most companies never ask: not what can AI do, but what should it do? In this episode, Ray talks with Evan Schwartz, Chief Innovation Officer at AMCS Group, a platform serving resource-intensive industries across 80 countries, about how that single question reframed their entire AI strategy and produced results measured in multiples rather than percentage points. Topics we discussed include" Why "person plus AI" beats "AI replaces person" from day one Companies that moved quickly on headcount reduction before AI left the lab found themselves rehiring at a higher cost when the technology did not perform in the wild as it did in controlled conditions. AMCS took a different path. Rather than treating headcount reduction as the goal (a finite game with a ceiling of zero), they pursued asymmetric growth: amplifying the capabilities of experienced employees so the business could scale revenue without incurring proportional costs. The result was output multiples, not efficiency percentage points. The governance and ethics framework…
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