Speaking the language of trust: Why language access matters in client conversations

About this episode

Jonah Hardenbrook discusses the importance of language access in client conversations and the new Spanish-language materials initiative.

In this episode of Annuity Chat with North American, Jonah Hardenbrook, Sales Vice President, returns to build on last August’s conversation about empowering financial professionals and their clients, with a focus on our new Spanish-language materials initiative. He shares how the effort began, why it is a strategic priority now and for the future, and how it helps agents build stronger connections within the communities they serve. You’ll hear more about: How the Spanish-language materials i...

People in this episode

Host: North American Company for Life and Health Insurance

Guest: Jonah Hardenbrook

Topics covered

• language access
• client conversations
• Spanish-language materials
• financial professionals
• community connections

Keywords

• trust
• language access
• financial professionals
• Spanish-language materials
• community connections

Mentioned in this episode

Organizations: North American Company for Life and Health Insurance

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