About this episode
Jeff and Lora discuss the vision for a fully unified SRM and the importance of serving customers.
In this episode of As the Drum Turns, Jeff & Lora begin developing a vision for a fully unified SRM, and how everyone plays a part in serving both internal and external customers.
People in this episode
Hosts: Jeff, Lora
Topics covered
- unified vision
- customer service
- internal customers
- external customers
- team collaboration
Keywords
- SRM
- customer service
- teamwork
- business strategy
- management
Mentioned in this episode
Organizations: SRM
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