How Agentic AI Enables More Predictive and Preventative SAP Support

How Agentic AI Enables More Predictive and Preventative SAP Support

From ASUG Talks by ASUG

May 3, 2026 · 28 min · Season 5 · Episode 18

About this episode

This episode discusses how SAP is using agentic AI to enhance its support services, making them more predictive and preventative.

Send us Fan Mail This week on ASUG Talks, we learn how SAP is evolving its support options, leveraging agentic AI to ensure support is predictive and preventative. This approach further enables customers as they seek to maintain organizational flexibility and contend with ever-changing business dynamics and socioeconomic disruptions. Key Insights SAP's support focuses in 2026Specific examples of how agentic AI is spurring support innovation Customer benefits stemming from agentic A...

Topics covered

  • agentic AI
  • SAP support
  • predictive support
  • preventative support
  • business dynamics
  • socioeconomic disruptions

Keywords

  • agentic AI
  • SAP
  • support innovation
  • organizational flexibility
  • business dynamics
  • socioeconomic disruptions

Mentioned in this episode

Organizations: SAP

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