Sheila Augustine on AI, Denials and the Future of Revenue Cycle

Sheila Augustine on AI, Denials and the Future of Revenue Cycle

September 8, 2026 · 16 min

About this episode

Sheila Augustine discusses the impact of AI on revenue cycle management and related challenges in healthcare.

In this episode, Sheila Augustine, Director, Revenue Cycle, Nebraska Medicine, discusses how AI is helping identify missing charges, automate charge reconciliation and improve revenue cycle workflows while keeping staff engaged in the transformation. She also explores payer denials, Medicaid changes, succession planning and opportunities to further integrate AI across revenue cycle operations.

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Guest: Sheila Augustine

Mentioned in this episode

Organizations: Nebraska Medicine

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