About this episode

Ellen Sexton discusses digital innovation in healthcare to improve affordability and access.

This episode recorded live at the Becker’s Spring 2026 Payer Issues Roundtable features Ellen Sexton, Executive Vice President and Chief Growth Officer, Blue Shield of California. She discusses tackling healthcare affordability, scaling virtual care and digital tools like Virtual Blue, and using AI and data-driven strategies to improve access, reduce ER utilization, and enhance member experience while maintaining trust and quality. In collaboration with Hippocratic AI .

People in this episode

Guest: Ellen Sexton

Topics covered

• healthcare affordability
• digital innovation
• virtual care
• AI in healthcare
• member experience

Keywords

• affordability
• access
• digital tools
• AI
• virtual care
• member experience
• ER utilization

Mentioned in this episode

Organizations: Blue Shield of California, Hippocratic AI

More episodes of Becker’s Payer Issues Podcast

• Balancing Medicaid Costs, Access, and Member Experience with Nora Leibowitz · May 8, 2026 · 10 min
• Affordability, Innovation, and Transforming Healthcare in North Carolina with Dr. Tunde Sotunde · May 7, 2026 · 27 min

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