Inside Ramp, the $32B Company Where AI Agents Run Everything | Geoff Charles
About this episode
Geoff Charles discusses how Ramp utilizes AI agents to enhance productivity and product development.
Geoff is the CPO of Ramp and runs one of the most AI-native orgs I’ve seen. He showed me an amazing Claude Code PM skill that his team uses to go from idea to product and shared live demos of Ramp’s internal AI agents for customer research, data analysis, and more. Geoff also shared 5 specific tactics Ramp followed to go from barely anyone using AI to non-engineers shipping production code. Geoff and I talked about: (00:00) "If you're not using Claude Code, you're probably underperforming" (04:45) Voice of customer agent (demo): 8 days of research in 8 minutes (07:57) Analyst agent (demo): Get insights and pull data using English (13:08) The best Claude Code PM skill I've ever seen (15:20) "50% of Ramp's code is written AI. It'll probably be 80% soon." (16:38) Inspect agent (demo): Building a production feature in 5 min (28:21) The two directions the PM role is splitting into (34:05) Ramp's L0-L3 framework for getting every employee to build with AI (36:36) The AI interview question Ramp asks every PM candidate (39:15) "Management is probably dead...optimize to be the best builder in the world." Thanks to our sponsors: Linear: The AI agent platform…
Sponsors
Linear, Granola, Replit
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