
The episode discusses the emotional challenges faced by veterinary receptionists, particularly in relation to compassion fatigue and client grief.
We dive into the unique ways compassion fatigue impacts veterinary receptionists, who are often the very first and very last point of contact for distressed and grieving pet parents. Sam opens up about the emotional weight of euthanasia appointments, absorbing client grief, balancing constant multitasking, and the anxiety and depression that nearly pushed her out of the field entirely.
Host: Jen Blough
Guest: Sam Anderkay
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