Ep. 56: Behind the Front Desk: The Emotional Toll of Veterinary Support Work with Sam Anderkay

Ep. 56: Behind the Front Desk: The Emotional Toll of Veterinary Support Work with Sam Anderkay

June 18, 2026 · 34 min · Season 2 · Episode 56

About this episode

The episode discusses the emotional challenges faced by veterinary receptionists, particularly in relation to compassion fatigue and client grief.

We dive into the unique ways compassion fatigue impacts veterinary receptionists, who are often the very first and very last point of contact for distressed and grieving pet parents. Sam opens up about the emotional weight of euthanasia appointments, absorbing client grief, balancing constant multitasking, and the anxiety and depression that nearly pushed her out of the field entirely.

People in this episode

Host: Jen Blough

Guest: Sam Anderkay

Topics covered

Keywords

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