
Janette Filbert Spiezio discusses the impact of small changes on business success and loyalty.
"The question isn’t whether you can afford to make sustainable changes. The question is whether we can afford not to. And it all starts with something as simple as a shampoo bar." Following the release of Lead With Empathy, Janette Filbert Spiezio joined us on the podcast to discuss her story of using understanding to win loyalty and drive growth, as well as her chapter in the book. Spiezio's chapter entitled "The Exponential Impact of One Small Change" details her personal and professional experiences that led to her version of authentic success. So sit back, relax, and enjoy another enlightening conversation from one of the brightest minds in business.
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