Navigating Insurance: Risk & ROI in Senior Living | Ryan Spalding

About this episode

Ryan Spalding discusses the critical role of insurance and risk management in senior living operations.

On this episode of Bridge the Gap , Josh and Lucas sit down with Ryan Spalding of Gibson Insurance to unpack one of the most overlooked, but critical, components of senior living operations: insurance and risk management. Ryan shares a behind-the-scenes look at the pressures operators face today. He also highlights real-world operator strategies, including creative staffing solutions and embedded technologies that reduce falls and claims. If you're a senior living operator, owner, or executive, this episode offers practical insights into reducing risk, controlling costs, and turning insurance from a pain point into a strategic advantage. Key Topics Covered The evolution of senior living risk from COVID to today Why litigation against operators is increasing Rising insurance premiums and shrinking margins Common frustrations with brokers and insurance processes How to “tell your story” to underwriters effectively The importance of proactive risk management and transparency Staffing challenges and creative retention solutions How technology (fall prevention, wound care) reduces claims The role of broker relationships in securing better coverage Turning insurance into a…

People in this episode

Hosts: Josh Crisp, Lucas McCurdy

Guest: Ryan Spalding

Topics covered

• insurance
• risk management
• senior living operations
• staffing solutions
• technology in healthcare
• cost control
• litigation

Keywords

• senior living
• insurance
• risk management
• staffing solutions
• technology
• litigation
• cost control
• broker relationships

Mentioned in this episode

Organizations: Gibson Insurance

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