About this episode

Matt Strange discusses the evolving labor landscape in senior living and strategies for improving employee retention.

The senior living workforce conversation is changing fast, and operators who adapt now will have the advantage moving forward. In this episode of Bridge the Gap, Josh and Lucas sit down with Matt Strange, COO of Procare HR, to unpack the evolving labor landscape in senior housing and what operators must do to attract, retain, and engage frontline teams. Matt shares why predictable scheduling may be one of the biggest hidden drivers of employee retention, revealing ProCare HR’s research around the “14-day scheduling sweet spot” that improves attendance, reduces turnover, and creates workforce stability. Key Ideas: The current state of the senior living labor market in 2026 Why predictable scheduling improves retention and attendance The “14-day scheduling” workforce strategy How geography impacts workforce expectations Competing against retail, logistics, and remote work opportunities Why culture matters more than compensation alone The connection between employee engagement and resident experience Leadership strategies for rapidly growing operators The role of AI and workforce technology in senior living How labor analytics can help prevent turnover and burnout Meet the Hosts…

People in this episode

Hosts: Josh Crisp, Lucas McCurdy

Guest: Matt Strange

Topics covered

• senior living workforce
• employee retention
• predictable scheduling
• labor market
• workforce technology
• leadership strategies

Keywords

• senior living
• labor crisis
• employee engagement
• turnover
• workforce stability
• 14-day scheduling
• AI in senior living

Mentioned in this episode

Organizations: Procare HR, Bridge the Gap Network, Grit and Gravel Marketing

More episodes of Bridge the Gap: The Senior Living Podcast

• Why Senior Living M&A Is Booming Again | Bobby Guy · July 20, 2026 · 22 min
• How Bethesda Senior Living Is Solving the Middle Market Crisis | Kimberly Erickson · July 13, 2026 · 25 min
• Changing the Narrative on Aging Through Podcasting | Anna Hall · July 6, 2026 · 15 min
• Inside NIC MAP’s AI-Powered Deal Intelligence Platform | Kyle Gardner · June 29, 2026 · 22 min
• Why Is Senior Housing Entering a Historic Growth Cycle? | Aron Will · June 15, 2026 · 21 min

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