Highmark, Healthfirst, Colorado Access & DarioHealth: Redesigning Care Between Visits
About this episode
The episode discusses how health plans are redesigning care models to support patients beyond clinic visits.
In this Bright Spots in Healthcare episode, host Eric Glazer convenes health plan leaders who are focused on what happens beyond the clinic visit, the moments between care where behavior, adherence, and risk quietly take shape. The conversation centers on how plans are operationalizing care without proximity by extending support into daily life, redesigning benefit strategies, and moving from episodic measurement to longitudinal influence. This is a candid discussion for executives who are still building, still questioning assumptions, and still shaping what sustainable, whole-person care can become. Together, the panel explores how digitally enabled self-management, continuous insight, and targeted human support are changing how plans influence outcomes over time. Our guests include: Timothy Law, DO, MBA, Chief Medical Officer, Highmark Inc. Deborah Hammond, MD, Vice President, Medical Director, Healthfirst Jamie Zajac, Senior Director of Care Coordination, Colorado Access Omar Manejwala, MD, Chief Medical Officer, DarioHealth Together, they explore: How health plans are designing care models around daily life rather than visit cadence, closing visibility gaps that claims and…
People in this episode
Host: Eric Glazer
Guests: Jamie Zajac, Deborah Hammond Md, Timothy Law Do Mba, Omar Manejwala Md
Topics covered
- care redesign
- health plans
- behavioral health
- self-management
- longitudinal care
Keywords
- digital health
- care coordination
- patient outcomes
Mentioned in this episode
Products: Highmark, Healthfirst, Colorado Access, DarioHealth
Books & works: Designing Benefits for Care Without Proximity and Sustained Outcomes
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