Why Digital Health Pilots Fail: UC Davis Health's Dr. Reshma Gupta
About this episode
Dr. Reshma Gupta discusses the reasons behind the failure of digital health pilots and how to redesign them for success.
A lot of digital health pilots do not fail because the idea is bad. They fail because the care model, workflow, staffing, and financial design were never fully built. This episode features a presentation from the ROI-Centered Care Summit, produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). In this episode, Reshma Gupta, MD, Chief of Population Health and Accountable Care at UC Davis Health, shares why so many AI and digital health pilots stall, and what it takes to redesign them into models that are operationally viable, financially sustainable, and built to scale. Using UC Davis Health's hypertension remote patient monitoring program as a case study, Reshma walks through what broke in the original pilot, including slower ramp-up, unclear vendor role design, returned device logistics, and delayed billing capture. She then explains how her team rebuilt the program into a 6-month model with clearer workflows, stronger local clinical support, and a more sustainable financial structure. You'll hear how UC Davis: Redesigned RPM with a local MA, RN, pharmacist, clinician support, and vendor MA model Built a 6-month patient…
More episodes of Bright Spots in Healthcare
- Beyond the AI Pilot: Johns Hopkins, Northwell, WVU Medicine & TytoCare on Scaling Remote Specialty Care
- From Mint to Medicine: How Aaron Patzer Is Fixing Patient Communication (RePost)
- Express Scripts SVP Harold Carter on GLP-1s & the Future of Pharmacy Benefits (Repost)
- Kaiser Permanente | Dr. Hector de Leon on Scaling What Works in Healthcare
- Inside MultiCare's Oncology Access Playbook with CMO Dr. Yarrow McConnell
- Inside Ascension IL's ED Throughput Playbook: 4-Minute Door-to-Doc and Better Flow
Explore listener stats, chart rankings, contacts and more on the Bright Spots in Healthcare podcast page.