
Bill Spohn interviews Heather Zoberman about improving heating management in older multifamily buildings through advanced technology.
Quotes from the episode: "Technology does its best work when it turns invisible problems into obvious next steps." "Most buildings are already telling us what they need. The trick is finally learning how to listen." "You can't optimize what you can't see, and old buildings have been hiding their stories in boiler rooms for decades." In this episode of Building HVAC Science, Bill speaks with Heather Zoberman of ENTECH about how older multifamily buildings can move from basic, wasteful boiler control toward smarter, data-driven heating and cooling management. Heather explains that many large buildings are still controlled by simple timers and fixed-temperature resets, often leading to overheated apartments, open windows, tenant discomfort, and wasted energy. Heather describes ENTECH's approach: proprietary boiler-room hardware, wireless apartment sensors, cloud-based analytics, alerts, and a service team that actively monitors and optimizes building performance. Rather than simply reacting to tenant complaints or high utility bills, the system gives owners and operators visibility into what is really happening across the building, including hidden problems such as return-line…
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