Mark McFatridge discusses the importance of listening in leadership when turning around struggling organizations.
Send us Fan Mail When a leader walks into a struggling organization, the instinct is often to fix things fast. But Mark McFatridge learned early in his career that real turnaround work begins with listening. After earning his first bank president role, Mark relocated from Indianapolis to Springfield, Missouri to lead the worst performing banking group in the company. He didn’t know the team, the community, or the culture. What he did know was that walking in with a heavy hand would fail. Inst...
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Guest: Mark McFatridge
Topics covered
leadership
organizational turnaround
listening skills
banking
team dynamics
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