CHANGE ORDERS how to get paid for them without killing the relationship With Colleen Stanley
About this episode
Dominic Rubino and Colleen Stanley discuss how to effectively manage change orders in construction without damaging client relationships.
How do you charge for change orders without hurting the client relationship? In this episode, Dominic Rubino sits down with Colleen Stanley to unpack one of the most common profit leaks in construction and contracting: poor change order communication. This conversation is especially helpful for construction and contracting business owners who deal with scope creep, client pushback, repeated jobsite issues, and uncomfortable pricing conversations. Colleen breaks down how better communication, better expectation-setting, and better leadership can make those conversations easier and more professional. In this episode, you'll hear about: ✅ Why change orders should be discussed before they happen ✅ How to set expectations without sounding negative ✅ Why clients react badly to surprises ✅ How better communication protects trust and profit ✅ The power of giving clients choices ✅ Why recurring problems usually point to a broken system ✅ How mentorship and delegation connect to stronger leadership If you work in cabinetry, millwork, remodeling, HVAC, plumbing, electrical, or general contracting, this episode will give you practical ideas you can use right away. 👉 Subscribe for more…
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