About this episode

The episode explores the challenges of communication in management and the misconceptions that arise when expectations are not met.

What happens when the boss sets expectations or strategy, and it is not met? There are many reasons that can happen. Sometimes the issue is that the person being managed didn’t understand the objectives. In this episode of the Can You Hear Me Podcast, co-hosts Rob Johnson and Eileen Rochford take a deep dive into chapter four of Rob’s new Overcommunicate book, and examine The Illusion we are communicating when we are not”, with his former DePauw University communications professor, and the subject of chapter four, Dr. Jeff McCall.

People in this episode

Hosts: Rob Johnson, Eileen Rochford

Guest: Dr. Jeff McCall

Topics covered

• communication
• management
• expectations
• strategy
• misunderstanding
• education

Keywords

• communication
• management
• expectations
• Overcommunicate
• Dr. Jeff McCall
• strategy
• misunderstanding

Mentioned in this episode

Organizations: DePauw University

Books & works: Overcommunicate

More episodes of Can You Hear Me?

• Overcommunicate: Meeting Them Where They Are · June 10, 2026 · 28 min
• Trailer: Overcommunicate: Meeting Them Where They Are · June 9, 2026 · 1 min
• Can You Hear Me? 5th Anniversary Special · May 13, 2026 · 27 min
• Trailer: CYHM 5th Anniversary Special · May 12, 2026 · 1 min
• Trailer: A Family Affair: What Your Brand Says About You · April 28, 2026 · 1 min
• Calm Leadership in Crisis: Howard Karesh · April 15, 2026 · 20 min

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