Practical AI: How SMEs Can Scale Without the Complexity

Practical AI: How SMEs Can Scale Without the Complexity

From CanadianSME Small Business Podcast by SK Uddin

May 8, 2026 · 16 min · Episode 997

About this episode

The episode discusses how SMEs can effectively implement AI to enhance customer experience without complexity.

People in this episode

Host: Kripa Anand

Guest: Mitch Lieberman

Topics covered

  • AI
  • customer experience
  • small business
  • technology
  • data strategy

Keywords

  • AI
  • customer journey
  • small businesses
  • data
  • technology

Sponsors

UPS, ADP Canada

Mentioned in this episode

Organizations: Fuel iX, TELUS Digital

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