Taking Care of the Pack with Leah Wolff in HR - Ep #445
About this episode
Leah Wolff discusses her journey in HR and the importance of culture and leadership in a growing coffee company.
Cat & Cloud Podcast Cat & Cloud Coffee www.catandcloud.com Taking Care of the Pack w/Leah Wolff in HR - Ep #445 Summary: In this episode, the team sits down with Head of HR Leah Wolff to explore what it really looks like to build people, culture, and leadership inside a growing coffee company. Leah shares her journey from starting as a concierge during the pandemic to stepping into an executive leadership role, offering a candid look at how growth happens through ownership, feedback, and continuous learning. The conversation digs into the difference between traditional HR and a more human, culture-driven approach—covering hiring, training, communication, and the realities of managing a transient workforce. Along the way, they unpack how strong values, intentional onboarding, and honest conversations can shape not just better employees, but better people. Chapters: 00:00 Meet Leah Wolf and Casey Ryan 04:30 Leah’s Journey from Concierge to Head of HR 10:00 Knowing When You’re Ready to Lead 15:30 Feedback, Directness, and Learning to Communicate 21:00 Orientation, Training, and Setting the Tone 27:00 Hiring for Values and Cultural Fit 33:00 The Challenge of Staffing a Cafe Business…
Topics covered
- HR
- leadership
- company culture
- employee development
- staffing
Keywords
- concierge
- executive leadership
- feedback
- hiring for values
- transient workforce
- intentional onboarding
- strong values
- communication
- team chemistry
- clear expectations
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- Coffee Futures Fund: Community and Support for Emerging Coffee Shop Owners - Ep# 443
- Monday Morning Coffee Industry Check-in - Ep #442
- Finding Joy in Every Season of Work: Part II - Ep# 441
- Finding Joy in Every Season of Work: Part I - Ep # 440
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