If You Are Not Listening, You Are Not Finished

If You Are Not Listening, You Are Not Finished

July 7, 2026 · 48 min · Season 6 · Episode 15

About this episode

Chad and Dax discuss the importance of testing documents with assistive technology to uncover accessibility issues that automated tools miss.

You're always surprised at how many people who are document remediation specialists have never listened to their document using assistive technology. Passing an accessibility checker does not guarantee a good user experience. In this episode, Chad and Dax break down the real-world issues that only show up when you actually test your documents with assistive technology. From acronyms and ligatures to bullets, tables, links, company names, and financial data, they explain why screen reader testing reveals problems that automated tools completely miss. If you create accessible PDFs, reports, proposals, or digital documents, this episode will change the way you think about testing. Plus, they share a downloadable handout packed with the top reasons you should be testing your documents with assistive technology. The handout for this podcast can be found here .

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