About this episode

The episode discusses the concept of Enshitification, a process where online products and services decline in quality over time.

Enshit*ification , also known as crapification and platform decay , is a process in which two-sided online products and services decline in quality over time. Initially, vendors create high-quality offerings to attract users, then they degrade those offerings to better serve business customers, and finally degrade their services to both users and business customers to maximize short-term profits for shareholders .

Topics covered

• Enshitification
• platform decay
• two-sided market
• online products
• quality decline

Keywords

• crapification
• vendors
• business customers
• profits
• shareholders

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