About this episode
The episode discusses the concept of Enshitification, a process where online products and services decline in quality over time.
Enshit*ification , also known as crapification and platform decay , is a process in which two-sided online products and services decline in quality over time. Initially, vendors create high-quality offerings to attract users, then they degrade those offerings to better serve business customers, and finally degrade their services to both users and business customers to maximize short-term profits for shareholders .
Topics covered
- Enshitification
- platform decay
- two-sided market
- online products
- quality decline
Keywords
- crapification
- vendors
- business customers
- profits
- shareholders
More episodes of Citation Needed
- Queen Nzinga of Angola · April 22, 2026 · 30 min
- Looksmaxxing · April 15, 2026 · 54 min
- Oceans 91 · April 8, 2026 · 41 min
- April Fools' Day · April 1, 2026 · 37 min
- The Placebo Effect · March 25, 2026 · 41 min
- Guy Fawkes · March 18, 2026 · 53 min
Explore listener stats, chart rankings, contacts and more on the Citation Needed podcast page.