These Guys Fixed the 311 App. D.C. Told Them To Stop
About this episode
Josh Jacobson discusses the challenges faced while creating a new 311 app for D.C. after the official one failed.
D.C. has an app that lets citizens request services and report problems around town. And this spring, it just stopped working. Our guest Josh Jacobson worked with a colleague to build their own. You’d think the city would be grateful. You’d be wrong. Josh is here to explain. Want some more DC news? Then make sure to sign up for our morning newsletter City Cast DC. You can text us or leave a voicemail at: (202) 642-2654. You can also become a member, with ad-free listening, for as little as $10 a month. Learn more about the sponsors of this July 20th episode: DC Public Library DC Sustainable Energy Utility Interested in advertising with City Cast? Find more info HERE.
People in this episode
Guest: Josh Jacobson
Topics covered
- 311 app
- citizen services
- local government
- technology
- community engagement
Keywords
- 311 app
- D.C.
- citizen requests
- local services
- technology
Sponsors
DC Public Library, DC Sustainable Energy Utility
Mentioned in this episode
Places: D.C.
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