About this episode

The episode discusses the evolution of design and research in civic tech with a focus on innovative practices and the impact of artificial intelligence.

We’re joined by Senongo Akpem (https://www.linkedin.com/in/senongoakpem/) Vice President of Design and Research at Nava PBC (https://navapbc.com/). Together we talk about shifts in the direction of the design and research practice, innovative practices to build capacity and leadership within it, and its future as new tools like artificial intelligence emerge and become part of it. Resources and shoutouts: Cross-Cultural Design (Book by Senongo) | https://bookshop.org/p/books/cross-cultural-design-senongo-akpem/7700a228f8e33947 Plain Language with Indiana DWD | https://www.in.gov/mph/files/DataDayPresentation-Plain-Language_v3-Comp.pdf Music Credit: Tumbleweeds by Monkey Warhol

People in this episode

Host: Ryan Koch

Guest: Senongo Akpem

Topics covered

• design
• research
• civic tech
• artificial intelligence
• capacity building
• leadership

Keywords

• civic tech
• design
• research
• artificial intelligence
• capacity building
• leadership
• Senongo Akpem

Mentioned in this episode

Organizations: Nava PBC, Indiana DWD

Books & works: Cross-Cultural Design

Places: Indiana

More episodes of Civic Tech Chat

• What is AI Readiness? · June 3, 2026 · 53 min
• Supply Chain Attacks · April 9, 2026 · 16 min
• The SpecOps Method · March 18, 2026 · 55 min
• Nava Strata: Open Source Government Technology · February 19, 2026 · 31 min
• Digital Accessibility · January 28, 2026 · 45 min
• Nexperia Crises · December 3, 2025 · 9 min

Explore listener stats, chart rankings, contacts and more on the Civic Tech Chat podcast page.