Evolution of Design and Research in Civic Tech
From Civic Tech Chat by Ryan Koch
October 20, 2025 · 45 min · Episode 100
About this episode
The episode discusses the evolution of design and research in civic tech with a focus on innovative practices and the impact of artificial intelligence.
We’re joined by Senongo Akpem (https://www.linkedin.com/in/senongoakpem/) Vice President of Design and Research at Nava PBC (https://navapbc.com/). Together we talk about shifts in the direction of the design and research practice, innovative practices to build capacity and leadership within it, and its future as new tools like artificial intelligence emerge and become part of it. Resources and shoutouts: Cross-Cultural Design (Book by Senongo) | https://bookshop.org/p/books/cross-cultural-design-senongo-akpem/7700a228f8e33947 Plain Language with Indiana DWD | https://www.in.gov/mph/files/DataDayPresentation-Plain-Language_v3-Comp.pdf Music Credit: Tumbleweeds by Monkey Warhol
People in this episode
Host: Ryan Koch
Guest: Senongo Akpem
Topics covered
- design
- research
- civic tech
- artificial intelligence
- capacity building
- leadership
Keywords
- civic tech
- design
- research
- artificial intelligence
- capacity building
- leadership
- Senongo Akpem
Mentioned in this episode
Organizations: Nava PBC, Indiana DWD
Books & works: Cross-Cultural Design
Places: Indiana
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