
Filo Tiatia: Edge And Empathy In Coaching
From Coaching Culture with Ben Herring by Ben Herring
May 16, 2026 · 57 min
About this episode
Filo Tiatia discusses the importance of identity, empathy, and standards in creating a positive coaching culture.
Culture isn’t a slogan; it’s the air your team breathes. With Filo Tiatia, iconic loose forward turned pro coach across New Zealand, Japan, and Wales—we unpack how identity, empathy, and non-negotiable standards create environments where people feel safe, stretched, and proud of how they do things here. From Samoan and Japanese customs to the daily rituals inside a professional club, Filo shows why clarity of behavior and belonging beats hype every time. We dig into the hardest pivot a coach...
People in this episode
Host: Ben Herring
Guest: Filo Tiatia
Topics covered
- coaching
- team culture
- empathy
- identity
- professional sports
- standards
Keywords
- coaching
- empathy
- team culture
- Filo Tiatia
- professional sports
- identity
- standards
Mentioned in this episode
Places: New Zealand, Japan, Wales, Samoa
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