Filo Tiatia: Edge And Empathy In Coaching

Filo Tiatia: Edge And Empathy In Coaching

From Coaching Culture with Ben Herring by Ben Herring

May 16, 2026 · 57 min

About this episode

Filo Tiatia discusses the importance of identity, empathy, and standards in creating a positive coaching culture.

Culture isn’t a slogan; it’s the air your team breathes. With Filo Tiatia, iconic loose forward turned pro coach across New Zealand, Japan, and Wales—we unpack how identity, empathy, and non-negotiable standards create environments where people feel safe, stretched, and proud of how they do things here. From Samoan and Japanese customs to the daily rituals inside a professional club, Filo shows why clarity of behavior and belonging beats hype every time. We dig into the hardest pivot a coach...

People in this episode

Host: Ben Herring

Guest: Filo Tiatia

Topics covered

  • coaching
  • team culture
  • empathy
  • identity
  • professional sports
  • standards

Keywords

  • coaching
  • empathy
  • team culture
  • Filo Tiatia
  • professional sports
  • identity
  • standards

Mentioned in this episode

Places: New Zealand, Japan, Wales, Samoa

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