777: How to Help Employees Handle Tough Moments, with Anthony Klotz

About this episode

The episode discusses how managers can help employees navigate tough career moments, particularly during significant changes or challenges.

Anthony Klotz: Jolted Anthony Klotz is an organizational psychologist and Professor of Management at the UCL School of Management. He is the person who both predicted and coined the term “The Great Resignation,” and his groundbreaking research on quitting, work design, and employee performance has made him a leading voice on the future of work. He is the author of Jolted: Why We Quit, When to Stay, and Why It Matters ( Amazon , Bookshop )*. Most of us have attempted to support an employee dealing with a tough career moment. Not all the time, but certainly sometimes, we see those moments coming. When an employee is dealing with a big jolt – or about to – this conversation with Anthony will show you how to help. Key Points Jolts have an outsized influence on people’s overall relationship with their work. Managers play a deciding role in how people respond to jolts and are in the best position to insulate the negative effects and amplify the positive effects. Managers can often anticipate and predict jolts to employees. The plans leaders have often become the jolts that others experience. If people can make sense of a jolting event, they are better able to deal with it…

People in this episode

Host: Dave Stachowiak

Guest: Anthony Klotz

Topics covered

• employee support
• organizational psychology
• career challenges
• management strategies
• workplace dynamics

Keywords

• Great Resignation
• employee performance
• jolts
• management
• work design

Mentioned in this episode

Organizations: UCL School of Management

Books & works: Jolted: Why We Quit, When to Stay, and Why It Matters

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