Designed to Fail:  How Insurance Denials Really Work

Designed to Fail: How Insurance Denials Really Work

April 20, 2026 · 10 min

About this episode

The episode discusses the challenges of navigating insurance denials in healthcare with insights from a retired healthcare professional.

This time on CodeWACK! Today, we're talking about insurance denials, hidden incentives… and why getting care can feel like navigating a system designed to stop you. Our guest is Bob Coleman, a retired healthcare professional who spent more than 40 years serving veterans through the U.S. Department of Veterans Affairs— as a clinical pharmacist, medical informaticist, and researcher. His latest ebook is called " Hostile Takeover: How Wall Street and Congress Hijacked American Healthcare and How We Can Take it Back ." This is the first of a two-part series. Check out the Transcript and Show Notes for more! And please keep Code WACK! on the air with a tax-deductible donation at heal-ca.org/donate .

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