About this episode

Hunter Joslin discusses how real-time listening and data-driven leadership can help rebuild trust and reduce turnover in healthcare organizations.

Healthcare doesn’t have a burnout problem; it has a trust problem. In this episode, Hunter Joslin, CEO of Joslin Insight, shares how his company evolved from traditional consumer marketing roots into a healthcare data analytics and workforce engagement platform. During the COVID-19 pandemic, Joslin Insight partnered with organizations like AONL and the ANA to conduct large-scale longitudinal studies, uncovering critical workforce challenges, especially the overlooked struggles of nurse managers. Their research revealed a deep breakdown of trust between frontline nurses and leadership, alongside rising concerns like financial strain, workplace culture issues, and outdated leadership approaches. In response, Joslin developed a real-time employee engagement platform that helped organizations like LA General significantly reduce turnover and rebuild trust through continuous listening and action. Tune in to hear how real-time listening and data-driven leadership are helping organizations rebuild trust, reduce turnover, and transform culture from the inside out! About Hunter Joslin: Hunter Joslin is the President & CEO of Joslin Insight, a consultancy specializing in market research…

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