Balancing Risk and Reward: Thabo Twalo's Approach to Underwriting

About this episode

Tony interviews Thabo Twalo about risk management in commercial underwriting.

Join Tony from Cover as he interviews Thabo Twalo, Chief Underwriting Officer for Sanlam Broker Solutions, about the intricacies of risk management in the commercial underwriting process. Thabo discusses the four primary aspects of risk management: risk selection, risk sharing, risk management expectations, and risk capacity allocation. He delves into the implementation of these strategies, focusing on surveys, housekeeping, and technological requirements like tracking devices. Thabo also emphasizes the importance of broker training and client participation in managing risks effectively and shares insights on industry skill shortages and the evolving role of brokers in the insurance market.

People in this episode

Host: Tony

Guest: Thabo Twalo

Topics covered

• risk management
• underwriting
• insurance
• broker training

Keywords

• risk selection
• risk sharing
• risk capacity allocation
• technological requirements

Mentioned in this episode

Products: tracking devices

Books & works: Balancing Risk and Reward

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