Compliance 6-Pack: Part 1 - The Role of Improv in Compliance
About this episode
The episode discusses the role of improv in compliance, focusing on psychological safety and support within teams.
Tom and Ronnie begin a six-part series highlighting the role of improv in compliance and the key tools and strategies Ronnie has brought from his former improv world into the corporate compliance communications realm. In today’s Improv & Compliance Lesson 1: “Got Your Back” and Psychological Safety. Ronnie defines psychological safety as the belief that employees won’t be punished for raising ideas, questions, mistakes, or concerns, and explains how improv teams deliberately practice support—often physically telling one another “I’ve got your back”—to enable creative freedom. They draw parallels to compliance programs by emphasizing proactive, frequent promotion of reporting channels, anti-retaliation messaging, and the use of short, interesting, creative formats (e.g., stories, songs, commercials) to avoid message fatigue. Tom adds that organizations must “walk the walk” by preventing retaliation and reinforcing the message throughout investigations. Ronnie also emphasizes humanizing the ethics and compliance team to create an “ensemble” feel. Resources: Ronnie Ronnie Feldman (LinkedIn) Learnings & Entertainments (LinkedIn) Ronnie Feldman (Twitter) Learnings & Entertainments…
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