About this episode

Tom and Ronnie discuss the importance of gratitude in compliance and how improv techniques can enhance corporate communication.

Tom and Ronnie continue their six-part series highlighting the role of improv in compliance. This series links improv lessons to corporate compliance and some of the key tools and strategies Ronnie has brought from his former world of improv to the corporate compliance communications realm. In today’s Improv & Compliance Lesson 3, they focus on ” an attitude of gratitude,” which means being grateful for information shared, postponing judgment, and dropping personal agendas to fully commit to what others contribute. Ronnie explains how judgment on stage (of oneself or a scene partner) harms listening, support, and collaboration, while a silent “thank you” helps create openness and leads to more thoughtful responses. They connect this to corporate compliance, urging teams to resist judging employees who ask repeated questions (e.g., gifts and entertainment) and instead be welcoming, even when the ultimate answer is no. Feldman notes improv skills are practicable, references Viola Spolin’s action-driven approach to building intention, and recommends institutionalizing gratitude in reporting channels by thanking reporters, clarifying next steps, and reinforcing psychological safety…

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