About this episode

David Bombal discusses how Cisco is leveraging AI to enhance network operations and troubleshooting.

Cisco is bringing AI agents into network operations with Cisco Cloud Control, AI Canvas, and Agentic Ops. In this demo, David Bombal is joined by DJ Sampath (SVP and General Manager, AI Software and Platform) to look at how Cisco is using AI to simplify complex network troubleshooting, infrastructure management, agent security, and observability. Instead of jumping between multiple dashboards, tools, teams, and tickets, Cisco Cloud Control brings network, security, observability, and infrastructure context into one interface. The demo starts with a simple real-world problem: why can’t a phone connect to the network? From there, Cisco AI Canvas investigates the topology, calls the right agents, checks the wireless environment, moves into the firewall/security domain, and identifies the root cause: a site-to-site VPN tunnel issue caused by missing OSPF route exchange. You will see how Cisco is using MCP servers, topology agents, troubleshooting agents, firewall agents, and purpose-built models to help network engineers understand what is happening across Meraki, Catalyst, Firepower, Intersight, Splunk, Security, and other Cisco platforms. The video also covers the Unified Cisco…

People in this episode

Host: David Bombal

Guest: DJ Sampath

Mentioned in this episode

Organizations: Cisco

Products: Cisco Cloud Control, AI Canvas, Agentic Ops, Unified Cisco Fabric app, MCP servers, Meraki, Catalyst, Firepower, Intersight, Splunk

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