About this episode

This episode discusses the consequences of trusting the wrong signals in business relationships and the hidden costs of communication failures.

A concern was there before the contract was signed. Rob Broadhead had worked with the contractor before. The relationship was good. The project looked viable. The timing was right. And when the questions started showing up, he chose to trust rather than push harder. A few months later, the missing work surfaced. The result wasn't just rework. It became hundreds of unbilled hours, opportunity cost across the business, delayed growth, and a project that pulled people into work they never should have been doing. This conversation is about the window between seeing something and naming it out loud — and what it costs when the relationship makes that window wider than it should be. Guest Links Website: rb-sns.com LinkedIn: linkedin.com/in/robbroadhead If you recognized something in this episode — joesteele.com . Follow Decision State on Spotify, Apple Podcasts, and YouTube. Chapters 00:00 — We Wanted It To Work 01:02 — Trusting The Wrong Signals 05:12 — Assumptions Create Expensive Problems 11:04 — How The Opportunity Appeared 14:20 — The Porsche Problem 16:20 — Why He Never Pushed Harder 19:48 — The First Real Red Flag 20:53 — When The Team Found It 22:33 — Realizing The Cost 24:15 —…

People in this episode

Host: Joe Steele

Guest: Rob Broadhead

Topics covered

• trust in business
• project management
• opportunity cost
• relationship dynamics
• communication issues

Keywords

• trust
• project management
• opportunity cost
• communication
• business relationships

Mentioned in this episode

Organizations: rb-sns.com, linkedin.com/in/robbroadhead

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