About this episode

Greg Hamlin discusses the importance of empathy in workers' compensation and its impact on communication and trust.

Send us Fan Mail In this episode of Deconstructing Comp, we’re joined by Greg Hamlin, Senior VP and Chief Claims Officer at Berkley Industrial Comp (a Berkley Company), for a grounded conversation about the role empathy plays in workers’ compensation and why it is so essential in our industry, particularly when communicating with injured workers. Greg shares observations from his experience about how empathy influences communication, decision-making, and trust across claims, leadership,...

People in this episode

Hosts: Yvonne Guibert, Rafael Gonzalez

Guest: Greg Hamlin

Topics covered

• empathy
• workers' compensation
• communication
• leadership
• trust

Mentioned in this episode

Organizations: Berkley Industrial Comp, Berkley Company

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