How to Train the Assistant Every Other Dentist Wants w/ Kevin Henry
About this episode
Kevin Henry discusses how to effectively train dental assistants to enhance their engagement and performance in the workplace.
Every dentist wants an assistant who anticipates their needs without being asked. Almost nobody does what it takes to get there. Kevin Henry, dental journalist and founder of Dental Assistant Nation, has spent 21 years advocating for dental assistants. In this episode, he shares what makes them disengage, what a good day actually looks like for them, and how to train them the right way. Topics discussed: (00:00) Introduction (03:52) Why your dental assistants aren't engaged (06:13) The skills...
People in this episode
Host: Dr. Paul Etchison
Guest: Kevin Henry
Topics covered
- dental assistants
- training
- engagement
- dentistry
- workplace culture
Keywords
- dental assistants
- training
- engagement
- dentistry
- workplace culture
- Kevin Henry
- Dental Assistant Nation
Mentioned in this episode
Organizations: Dental Assistant Nation
More episodes of Dental Practice Heroes
- Your Practice Will Never Give You Freedom Until Your Leaders Can Do This
- You're Spending Time On the Wrong Thing...Focus on This Instead w/ Dr. George Hariri
- Stop Talking Your Patients Out of the Best Treatment
- Simple Ways to Turn Patient Objections Into a Yes
- The Subtle Trap Undermining Your Practice's Success
- Implementation Usually Fails in 1 of These 3 Areas
Explore listener stats, chart rankings, contacts and more on the Dental Practice Heroes podcast page.