Trust at Scale: Lessons from Wikipedia
About this episode
John Stackhouse speaks with Wikipedia co-founder Jimmy Wales about building trust in the platform amidst challenges like AI and misinformation.
Trust at Scale: Lessons from Wikipedia Wikipedia is one of the internet’s most-used public resources, but what makes people trust it in an era shaped by AI, misinformation and institutional decline? On this episode of Disruptors, John Stackhouse speaks with Wikipedia co-founder Jimmy Wales about how Wikipedia built trust, why neutrality still matters, and what generative AI gets wrong. They discuss community governance, social media, local journalism, online accountability, young people’s information habits and what businesses can learn from a platform designed around public trust.
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