Is AI Actually Changing Healthcare? with Dr. Joshua Liu

Is AI Actually Changing Healthcare? with Dr. Joshua Liu

From Ditch The Labcoat by Dr. Mark Bonta

February 25, 2026 · 46 min · Episode 100

About this episode

The episode explores the real impact of AI in healthcare, focusing on administrative tasks rather than diagnostics.

AI is everywhere in healthcare conversations. This episode asks the more uncomfortable question: what is it actually doing in real hospitals, with real patients, and real constraints? Dr. Mark Bonta sits down with Dr. Joshua Liu, Co-Founder and CEO of SeamlessMD, for a clinician-first, workflow-grounded conversation about where AI delivers value today, where it still falls apart, and why “smart” tools often die quietly at implementation. They unpack why the most immediate wins are not futuristic diagnostics. They are the unglamorous bottlenecks that drain clinical bandwidth: documentation, forms, referrals, and the administrative sprawl that keeps teams stuck in the note instead of at the bedside. From there, the conversation turns to a core systems problem: insight without protocol. A model can predict risk. But if no one knows what to do with the number, nothing changes. You’ll also hear a clear breakdown of “AI agents,” why trust matters more than technology, and how digital care journeys can reduce anxiety, shorten length of stay, and catch post-discharge issues earlier without flooding clinicians with noise. If you are a CMIO, CIO, clinical operations leader, surgical…

People in this episode

Host: Dr. Mark Bonta

Guest: Dr. Joshua Liu

Topics covered

  • AI in healthcare
  • administrative efficiency
  • clinical workflow
  • patient care
  • digital health

Keywords

  • AI
  • healthcare
  • administration
  • clinical workflow
  • patient care
  • documentation
  • SeamlessMD

Mentioned in this episode

Organizations: SeamlessMD

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