EP101 - Mallard × Wood Duck Hybrid?! & Inside Look at Dive Bomb Customer Service

EP101 - Mallard × Wood Duck Hybrid?! & Inside Look at Dive Bomb Customer Service

From Dive Bomb Squadcast by Ashur Tolliver

June 1, 2026 · 59 min · Episode 101

About this episode

This episode features a discussion with Dive Bomb's customer service manager about the brand's operations and the evolution of waterfowl hunting gear.

In this episode of the Dive Bomb Squad Cast, Matt Judy sits down with Dive Bomb customer service manager Kyle Doherty to talk about what goes on behind the scenes of one of the biggest brands in waterfowl hunting. Kyle shares how he got started in the outdoors, his path to joining the Dive Bomb team, and what it's like being on the front lines of customer service. The two discuss how customer feedback helps shape future products, common questions and issues hunters run into, and why providing a great customer experience matters just as much as building great gear. They also dive into the evolution of waterfowl hunting and fishing equipment, how the industry continues to change, and what today's hunters expect from the brands they support. Whether you've ever wondered what happens behind the scenes at Dive Bomb or just enjoy conversations about hunting, gear, and the outdoor industry, this is an episode you won't want to miss.

People in this episode

Host: Matt Judy

Guest: Kyle Doherty

Topics covered

  • waterfowl hunting
  • customer service
  • hunting gear
  • outdoor industry
  • product development

Keywords

  • waterfowl
  • hunting
  • customer service
  • gear evolution
  • outdoor equipment

Mentioned in this episode

Organizations: Dive Bomb

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