Why Some Conversations Click (and Others Don’t)

Why Some Conversations Click (and Others Don’t)

May 5, 2026

About this episode

John and Don discuss effective communication with guest Andrew Hermann using the FLOP method.

In this episode, John and Don sit down with Andrew Hermann to explore what it means to be an effective communicator using the FLOP method—Focus, Listen & Link, Own/Others’ Stories, and Preparation. They break down each element with practical insight and real-life application, helping you communicate more clearly, connect more deeply, and lead conversations with purpose.

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