About this episode

Steve Hutt discusses the limited adoption of OpenAI's Instant Checkout among Shopify merchants and the implications for eCommerce.

Out of millions of Shopify merchants, only 30 went live with OpenAI's Instant Checkout before it got killed six months later. Here's what actually happened with agentic commerce, and what to do about it. In this solo episode, Steve breaks down: The foundational gap that doomed Instant Checkout from day one (OpenAI launched without solving for US sales tax) The two-layer split that actually matters: AI owns discovery (up 4,700% YoY), but merchants still own the transaction Stage-by-stage playbook for under $500K, $2M to $20M, and $20M+ stores: what to act on, what to ignore Whether you're doing $500K a year or $50M, this episode gives you the exact stage-aware playbook to apply this quarter. 📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-457/ Connect with us: 🐦 Twitter: https://twitter.com/stevenhutt 💼 LinkedIn: https://www.linkedin.com/in/shutt/ 📘 Facebook: https://www.facebook.com/thrivingwithshopify

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