Ep 116: Evolving the HR Function Through Agentic AI and Human Potential with Laura Maffucci

About this episode

Bob Pulver interviews Laura Maffucci about the evolution of HR through AI and the importance of human skills in the workplace.

Bob Pulver sits down with Laura Maffucci, Head of HR at Globalization Partners, for a wide-ranging conversation on AI adoption, global workforce trends, and the evolving role of HR. Laura shares how G-P is deploying its agentic AI product, GIA, both externally for global employment compliance and internally as a pilot HR agent, while emphasizing the importance of grounding AI in trusted, expert-sourced data. They explore the growing disconnect between executive optimism and employee sentiment around AI, the durable human skills that matter most in an AI-augmented workplace, and why AI adoption without a clear problem to solve is a recipe for costly confusion. Laura also shares candid reflections on her own AI learning journey and what she sees ahead for the HR function. Keywords Laura Maffucci, Globalization Partners, GIA, employer of record, EOR, agentic AI, global employment, AI compliance, HR transformation, AI adoption, employee sentiment, AI literacy, early career roles, talent acquisition, deep fakes, AI governance, critical thinking, human skills, learning agility, shadow AI, AI Awesomeness Awards, internal mobility, cognitive diversity, compensation analytics, AI…

People in this episode

Host: Bob Pulver

Guest: Laura Maffucci

Topics covered

• AI adoption
• HR transformation
• global workforce trends
• employee sentiment
• agentic AI

Keywords

• agentic AI
• HR transformation
• AI compliance
• employee sentiment
• AI adoption

Mentioned in this episode

Organizations: Globalization Partners

Products: GIA

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