AI-native On-Call + Incident Management I Rootly Podcast

AI-native On-Call + Incident Management I Rootly Podcast

From Enginears by Enginears

December 10, 2025 · 50 min · Season 1 · Episode 179

About this episode

The episode explores the dynamics of AI-native on-call and incident management with insights from industry leaders.

If you're keen to share your story, please reach out to us! There's a lot of rage in the AI-SRE space right now and I was keen to get some of the big players on the show to get under the hood of what they're building and the areas of focus. Playing the same game but approaches from different angles. - Hacking and building with his co-founder pre "AI" - Their thinking and anti-patterns behind building a traditional SaaS business and how they are so customer-obsessed. - What it really takes to serve mission-critical services + names like NVIDIA . - Building Rootly as an AI-first company to incubating their own research lab, to driving AI through sales/GTM. Guest: https://www.linkedin.com/in/jjrichardtang/ Powered by Artifeks! https://www.linkedin.com/company/artifeksrecruitment https://www.artifeks.co.uk https://www.linkedin.com/in/agilerecruiter LinkedIn: https://www.linkedin.com/company/enginearsio Twitter: https://x.com/Enginearsio All Podcast Platforms: https://smartlink.ausha.co/enginears Hosted on Ausha. See ausha.co/privacy-policy for more information.

People in this episode

Host: Enginears

Guest: jjrichardtang

Topics covered

  • AI-native
  • On-Call
  • Incident Management
  • SaaS business
  • Customer obsession
  • Mission-critical services
  • AI-first companies

Keywords

  • AI
  • SRE
  • Rootly
  • NVIDIA
  • SaaS
  • incident management
  • customer obsession

Sponsors

Artifeks

Mentioned in this episode

Organizations: Rootly, NVIDIA

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