BMO's AI Chief Kristin Milchanowski Has One Word for Anyone Afraid of Being Left Behind by AI.

BMO's AI Chief Kristin Milchanowski Has One Word for Anyone Afraid of Being Left Behind by AI.

July 13, 2026 · 11 min · Season 9 · Episode 11

About this episode

Kristin Milchanowski discusses the impact of AI in banking and how individuals can adapt to the changes it brings.

Kristin’s quick bio: Kristin Milchanowski, PhD is Chief AI and Quantum Officer at BMO Financial Group leads BMO’s AI, data, and analytics strategy, with 20+ years in the field and past roles at Morgan Stanley, JP Morgan, and EY. Author of Return on Intelligence , a 43-principle playbook for scaling AI responsibly so small businesses aren’t left behind. Oxford AI fellow with a PhD in Decision Sciences and, off the clock, a licensed race car driver and former Lamborghini board member. Connect with her on LinkedIn . Quick conversation summary: Kristin explains what AI actually looks like inside a bank, whether you see and feel it or not. She reveals the exact moment an employee’s job quietly changes the second you hand them an AI “widget” and the deliberate bet BMO made on AI with all employees. And she lands on the one trait that lets anyone keep up in the AI race, no tech degree required. Hint: it’s not being the smartest person in the room. This special edition was sponsored by Cream City Cyber, Milwaukee’s global cybersecurity consultancy helping companies of all sizes navigate digital risk. From AI governance to cybersecurity, they’ve got you covered. Learn more at…

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