About this episode

In this episode, John Suzuki interviews Jay Jacobson about using AI to enhance personal and leadership skills.

🎙️ Can AI actually help you become a better version of yourself? In this episode of Finding Better, I sit down with Jay Jacobson — a 45-year funeral director, author of Lead By Legendary Example, and founder of Jacobson Professional Staffing — for a conversation that completely changed how I think about AI, leadership, and human connection. We dig into why knowledge isn’t the skill that gets you hired anymore — it’s people skills, emotional intelligence, and presence. Jay shares real stories from decades in funeral service and hospitality, and shows exactly how he uses AI tools like ChatGPT, Claude, and Adobe Firefly to write kinder emails, shift workplace culture, train young employees, and communicate like the leader he wants to be. If you want to use AI to grow, lead better, and become the person you actually want to be — this episode will shift how you see technology. 🔥 In this episode, we cover: ✅ How to use ChatGPT, Claude & AI agents to write more professional, kind communication ✅ Why ”leadership” has nothing to do with your job title ✅ How funeral directors & hospitality pros build trust in under 3 minutes ✅ Using AI to train your team and quietly shift company culture…

People in this episode

Host: John Suzuki

Guest: Jay Jacobson

Topics covered

• AI and personal development
• leadership skills
• emotional intelligence
• communication
• workplace culture
• training young employees

Keywords

• AI
• leadership
• communication skills
• emotional intelligence
• workplace culture
• training
• personal development

Mentioned in this episode

Products: ChatGPT, Claude, Adobe Firefly

Books & works: Lead By Legendary Example

More episodes of Finding Better Podcast

• EP 217 - Paralyzed at 20, He Became a Prosecutor & Father of Triplets | Ken Kunken · July 16, 2026 · 46 min
• EP 216 - Future-Proof Your Career in the Age of AI | Victoria Pelletier · July 15, 2026 · 52 min
• EP 215 - Digital Burnout: Why You Touch Your Phone 2,700 Times a Day (And How to Stop) - John Suzuki · July 15, 2026 · 40 min

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