1063. Insights: Can traditional banking survive the AI era?

1063. Insights: Can traditional banking survive the AI era?

May 14, 2026 · 51 min · Episode 1063

About this episode

The episode discusses the impact of AI on traditional banking and the challenges banks face in adopting new technologies.

About this episode:AI is changing banking - but are banks ready for what comes next? In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture. As banks race to adopt AI, many are discovering that fragmented systems, siloed data, and disconnected customer journeys are holding them back. We discuss the rise of the AI-native bank, what Backbase means by a “unified frontline”, and why the future of banking may depend on an operating system that brings customers, employees, and AI agents together in real time. Find out more about Backbase This week's guests: Jouk Pleiter - CEO & Founder of BackbaseLinks to check out: Subscribe to Bitesized (our weekly fintech newsletter):⁠https://11fs.com/emails⁠ Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠ About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything…

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