About this episode

Food service leaders reflect on 2025 and discuss the impact of AI and technology on the industry.

In this special end-of-year episode of Food Service Matters, host Patrick McDermott, CEO of DigiTally, is joined by an exceptional group of food service leaders to reflect on the year that was — and to look ahead to the year to come. Across this conversation, guests share: - The moments and insights that defined 2025 - What surprised them most over the past year - How AI and technology are starting to influence food service operations - Their predictions for 2026 and beyond Featuring voices from across catering, nutrition, consultancy, and hospitality, this episode brings together leaders who are shaping the future of food service through curiosity, innovation, and practical experience. If you’re involved in food service — whether in schools, workplaces, hospitality or contract catering — this episode offers perspective, reflection, and a forward-looking view of where the industry is heading.

People in this episode

Host: Patrick McDermott

Guest: food service leaders

Topics covered

• food service
• AI
• technology
• industry predictions
• leadership
• innovation

Keywords

• food service
• AI
• technology
• 2025
• predictions
• leadership
• innovation

Mentioned in this episode

Organizations: DigiTally

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• #30 Real Food, Real Culture: Building People-First Food Service with Lynn Daily Senior Vice President of Operations at Thomas Cuisine · February 27, 2026 · 54 min
• #29 From Kitchen Porter to Purpose-Led Leader: David Anderson, Fuelling Minds · January 30, 2026 · 56 min
• #27 Food, Artistry & People: Inside Dinner Ladies with Emily Plunket · October 31, 2025 · 45 min
• #26 Scott Morley on Food Education, Care, and Culture at Holroyd Howe · September 26, 2025 · 52 min

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