172 - Fostering Teamwork Between People and Machines in Modern Service Businesses - Shoko Taka and Jaime Garcia

172 - Fostering Teamwork Between People and Machines in Modern Service Businesses - Shoko Taka and Jaime Garcia

June 25, 2026 · 53 min · Season 7 · Episode 16

About this episode

Shoko Takahashi and Jaime Garcia discuss the integration of robotics in service businesses and the importance of collaboration between humans and machines.

Shoko Takahashi and Jaime Garcia is the founder of Incubion Social Robotics Laboratories (Incubion), a company dedicated to bridging the gap between robot providers and service industry users in Japan. With over a decade of experience in the robotics sector, Shoko has spearheaded initiatives including the Robot Data Catalog, a comprehensive database of over 800 robots and use cases across industries. She served as a commissioned supervisor at the Osaka Kansai World Expo, organizing robot trials across 60 robots from 24 companies and universities. Jaime Garcia, co-founder and design expert, now leads Meanwhile Partners, a design studio supporting startups while continuing to collaborate with Incubion pro bono. 💡 What You'll Learn from Shoko and Jaime's Journeys:🔸 Technology Experience Design: Introducing tech into any environment requires more than just the technology, it demands behavioral changes, environmental adaptations, and a rethinking of how humans and the technology coexist and collaborate.🔸 Building Tech Literacy: Before businesses can effectively adopt robotics and similar technology, they need accessible, clear information about what it can and cannot do, making…

More episodes of Founder's Voyage

Explore listener stats, chart rankings, contacts and more on the Founder's Voyage podcast page.