Franchising 101 - What Makes a Great Franchise Owner? With Handel’s Homemade Ice Cream - Episode 294

Franchising 101 - What Makes a Great Franchise Owner? With Handel’s Homemade Ice Cream - Episode 294

From Franchising 101 by FranCoach

May 21, 2026 · 45 min

About this episode

The episode explores what makes a great franchise owner through a conversation with Erin Snyder of Handel's Homemade Ice Cream.

⭐ INTERESTED IN FRANCHISE OWNERSHIP? Schedule a call with one of our coaches today! https://www.francoach.net/ 🎙️ Episode 294 -What does it take to build a successful franchise? According to Erin Snyder, it starts with the right balance of entrepreneurship and trust in the system. In this episode of Franchising 101 , host Tim Parmeter sits down with Erin to explore why Handel's Homemade Ice Cream has become one of the fastest-growing dessert franchises in the country while still holding onto the nostalgic, community-driven experience that made the brand famous nearly 80 years ago. Erin shares her unexpected path from accounting student at Papa Johns to franchise development leader, how Handel’s carefully selects franchise owners, and why the brand focuses so heavily on local relationships, premium real estate, and creating joyful customer experiences. They also dive into: ✅ Why franchising means “going into business for yourself, but not by yourself” ✅ What makes the Handel’s customer experience so memorable ✅ The difference between walk-up and walk-in locations ✅ How franchisees are supported from site selection through grand opening ✅ Why great franchise owners need both…

People in this episode

Host: Tim Parmeter

Guest: Erin Snyder

Topics covered

  • franchise ownership
  • entrepreneurship
  • customer experience
  • local business
  • franchise support

Keywords

  • franchising
  • franchise owner
  • customer experience
  • local relationships
  • entrepreneurial drive
  • site selection
  • community connection

Mentioned in this episode

Organizations: Handel's Homemade Ice Cream, Papa Johns, FranCoach

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